Due to the customized and digital nature of our offerings, all purchases made on SheReads.me are considered final. Every report, reading, or consultation is created with care, intention, and time — making refunds generally inapplicable once delivery is complete.
Refunds may be considered on a case-by-case basis in the following situations:
A major error in your report due to a mistake on our end.
A scheduled consultation was not provided as promised or described.
Refunds will not be granted for:
Delivery of services based on incorrect information provided by the customer.
Change of mind after service has been delivered.
A cancellation fee may apply for confirmed consultation slots. This amount will be disclosed during the booking process and covers the dedicated time reserved for you.
If your booked session is missed by our guide without prior notice or valid explanation, you are eligible to reschedule or request a full refund. If you cancel a session with at least 12 hours' notice, you may receive a refund minus a cancellation fee, if applicable.
A cancellation fee may apply for scheduled consultations. This fee covers time blocked for your session and will be clearly stated during booking.
To request a refund, please email [email protected] with the following:
Your name
Order number
A brief description of the issue
Refunds are reviewed and processed within 7 business days of your request.
The time for funds to reflect in your account may vary based on your payment provider.
SheReads.me reserves the right to update this Refund Policy at any time. The current version will always be accessible on our website.
By purchasing from SheReads.me, you agree that you have read, understood, and accepted the terms of this Refund Policy.
If you have any questions, we’re here for you. Reach out to us at [email protected].
Effective Date: November 7, 2023